Frequently Asked Questions

BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THE PURCHASE.

1. Do you ship internationally?

Yes! We ship worldwide. Shipping costs and delivery times will be calculated at checkout depending on your location.

2. How long does delivery take?

Orders are typically processed within 1–2 business days. Delivery time varies by destination but usually takes 5–10 business days for international shipping.

3. Are your products authentic?

Absolutely. We source all of our skincare and beauty devices directly from authorized distributors and manufacturers in South Korea, ensuring 100% authenticity and quality.

4. Can I return or exchange my order?

Yes. If you are not fully satisfied, you can return unused and unopened products within 14 days of delivery. Please check our Returns Policy for details.

5. How do I use the skincare devices correctly?

Each device comes with detailed instructions in English. You can also find step-by-step guides and video tutorials on our website to help you achieve the best results.